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Initial Disclosure Document

The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

Who are we?

We are John Paul O'Leary T/A trueFleet and our registered office is,

trueFleet, 50 Whinmoor Drive, Clayton West, Huddersfield, HD8 9QA.

John Paul O'Leary T/A trueFleet is authorised and regulated by the Financial Conduct Authority (under registration number is 685582).

Whose products do we provide?

As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products or services.

What services do we provide?

We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.

Do we charge for our services?

We will not charge you a fee for our Brokering Services.

Who regulates us?

John Paul O'Leary T/A trueFleet is authorised and regulated by the Financial Conduct Authority (under registration number is 685582). 

You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: or by contacting them on 0300 500 8082. 

We are a leasing broker member of the British Vehicle Rental & Leasing Association (BVRLA), our membership number is 7029.

We are registered with the Information Commissioners Office for the purpose of Data Protection, our registration number is ZA009514.

If you have a complaint.

It is the aim of trueFleet to provide a very high standard of service to every client. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients.

To make a complaint you can contact us in a number of ways;

Telephone:    01484 866218


In Writing:     Mr Paul O'Leary, trueFleet, 50 Whinmoor Drive, Clayton West, Huddersfield, HD8 9QA

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service or the BVRLA. 

A copy of our complaints procedure is available upon request or on our website:

  • bvrla